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Small Business Matters

Tips for Your Business: Anticipate Needs Ahead of the Customer

Terri Kevany |

Technology innovations, shrinking product lifecycles and increased global competition have undeniably changed the way we do business. These factors, along with higher customer expectations, also have dramatically altered the customer relationship. Today, understanding and anticipating customer needs ahead of the competition is essential for all small businesses to succeed. 

Sante Ghetti
Advocacy News

Chatting with Secretary of State Jon Husted

Sante Ghetti |

On May 20, approximately 15 fairly newer start-up small business owners had an opportunity to sit down with Ohio Secretary of State Jon Husted to talk about some of the ways his office helps small businesses. Following the meeting, Steve Millard, President and Executive Director of COSE, had a discussion with Secretary Husted about the registration process for businesses in Ohio and other opportunities to connect small businesses with tools and resources.

Small Business Matters

Growing the SMB in the Wake of Big Data and Social Media

Terri Kevany |

As technology continues to take over our everyday lives and create efficiencies and complexities, it leaves the small to medium sized business (SMB) with a myriad of options to reach their audience and manage ever-growing data volumes across every department of an organization. So what can you do as a SMB to keep up with technology and marketing trends in order to support growth in the wake of big data?

Spotlight

Is My Business Too Small To Outsource IT Support and Services?

Patty Zinn |

IT support and services run the gamut from design and installation of new networks, advice on technology upgrades, onsite support for tech issues and remote troubleshooting , to more technically demanding services like virtualizations, security implementation, and data retention compliance.