Search Events

to

Latest COSE News

Business Growth

5 Ways to Get Powerful Customer Testimonials You’ll Actually Use

Nicole Rothstein |

Testimonials are a powerful tool when it comes to converting prospective customers into actual buyers. They also work to confirm the choice current customers have made and will keep them coming back for more. Here are insider tips and ideas for putting together compelling video testimonials that will give your business a boost.

HR

Firearms in the Workplace: What You Need to Know

Tim Dimoff |

With workplace violence and shootings on the rise, it’s crucial for business owners to outline firearm policies for their employees. In order to do so, employers must know the laws regarding employee possession of firearms. Read on as we unpack these laws and detail potential scenarios that could trigger this type of violence.

Business Growth

2 Dozen Ways to Optimize Your Customer Impact

Nicole Rothstein |

If you didn’t join us Jan. 24 for our COSE WebEd Series, you missed an energetic and informative webinar presented by Bob Pacanovsky on providing top-notch customer service experiences. Check out the summary below and scroll to the bottom of this article to view the full presentation, with slides.

Spotlight

Know Your Options: Why Medical Mutual and COSE’s New Health Benefit Option Might Make Sense For Your Business

COSE Staff |

As a business owner, it’s important to know you have options to help grow your business. That’s why Medical Mutual—a long-time supporter of small businesses across Northeast Ohio—has partnered with the Council of Smaller Enterprises to present a new health benefit option for small business that is centered on the belief that small businesses should be able to provide the same benefits as a large company.