Beyond Policies: Why Behavior-Based Safety Matters More Than Ever

A few weeks ago, I had the opportunity to speak at the Ashland Area Chamber of Commerce Safety Council, and one thing became very clear: Most organizations are doing something when it comes to safety. They have policies. They run trainings. They ...

AI in the Workplace: What Small Businesses Should Be Doing Right Now (and What to Avoid)

AI is everywhere right now. It’s in the news, in your inbox, in the tools you’re already using—and if you’re a small business owner, you’re probably hearing some version of: “You need to be using AI.” But ...

A Guide to Ensuring Your Business Healthcare Plan is Compliant

Healthcare compliance is a core responsibility for every business. Regulations change quickly and staying compliant while managing daily operations can be a challenge. But understanding the requirements helps you avoid costly mistakes and ensures ...

Maximizing Tax Credits for Small Business Health Insurance

For many small businesses – those with less than 50 employees – offering health insurance can feel like a major financial commitment. But it’s also one of the smartest investments you can make. Beyond helping you attract and retain ...

Where sales and marketing can meet in the middle

Though a company may have one collective, agreed-upon goal, each department may have a different way of reaching that goal.

Why your sales feel unpredictable

Sustainable growth does not begin with adding more people or more tools. It begins with clarity—clearly defining your ideal customer, understanding how to speak to their needs, and building a repeatable sales framework that can be taught, measured, and continuously improved over time.

Celebrating National Small Business Week 2026

Each year, COSE visits small businesses across Greater Cleveland to give back to these companies that give so much to their communities. It’s a great opportunity to see firsthand how these companies are uplifting and changing the region.

This year, the two businesses we visited are running more than just their own business – but their own small business ecosystem.

Poppin in on Chain Reaction winner Daisy Pops: Apply for Season 9 now

Checking in with Amy Mucha, owner of Daisy Pops and Daisy Makes and first place winner of Chain Reaction Season 8.