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How does your Company transition from Customer Service to a Customer Experience?

In a digital age, when anyone can share a bad experience and millions can see it, having a solid strategy to deliver consistent customer care and hospitality is essential. Discover and learn how improving your company’s “Hospitality” creates Brand Ambassadors, through The Black Tie Experience.

Say goodbye to Potlucks, White Elephant and Ugly Christmas Sweater Parties! Join us at the Big Party for Small Business – the ultimate holiday party for your staff along with other Cleveland small businesses.