Use Personality Assessments to Make the Right Hire

Finding and retaining quality talent continues to be a top priority for organizations, regardless of size or industry. Properly motivated people, aligned with a company’s values and strategy, are crucial to achieving organizational excellence.

Finding and retaining quality talent continues to be a top priority for organizations, regardless of size or industry. Properly motivated people, aligned with a company’s values and strategy, are crucial to achieving organizational excellence.

But finding the “right” person, takes an incredible amount of time, effort and money. The stakes are high: The cost of a bad hire is staggering. However, the value of an engaged associate is priceless.

Unfortunately, there’s no sure-fire way to guarantee success of a new hire. However, there are opportunities to gather and utilize more self-reported data during the interview process to lower the risk and increase the likelihood of success.

Personality Assessment

One strategy is to utilize a valid personality assessment. While there are many off-the-shelf options available, some of the most commonly known assessments include Myers-Briggs Type Indicator® (MBTI®), the DiSC® and Hogan Personality Inventory (HPI) ® Each of these assessments are intended to provide a closer look at a candidate’s personality within the context of ideal work performance.

The best organizations are using personality assessment to take a more proactive approach to hiring and development. Typically, personality assessment becomes part of the hiring process. Doing so offers a more long-term and calculated approach to an organization’s most valuable resource: human capital. Simply put: any hiring manager can use a quick, inexpensive personality assessment.

Although there are many benefits of the powerful selection and development tools available, it’s important to question how tests are created, as well understand the accompanying methodology used to validate them. The reality is, there are many assessments available today that did not exist years ago. In fact, a keyword search on “personality assessments” results in all sorts of options ranging from anger management, assertiveness, adventurousness, arguing style, and on and on. This is where engaging a consultant, trained in both administering and evaluating assessment results, provides a greater return on investment and can help you make sense of the tests and what their scores mean.

Provided there has been care placed into the design and use of an assessment within a work setting, organizations are well positioned to make a strong business case for the use of objective tests—specifically, those created with a degree of rigor helping them to be consistent, reliable, and legally defensible. Today’s leading companies are making use of assessment data to attract top talent and develop winning, profitable cultures.

Mark Kogelnik is part of the leadership team at human resources management firm Watterson & Associates. To learn more about how Watterson & Associates can help your organization analyze the talents and personalities of potential recruits and, as closely as possible, match their talents to the position and your business, please contact us at 440.247.7976 or email


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  • Next up: Reminder: Use your vision benefits before the end of the year
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  • Reminder: Use your vision benefits before the end of the year


    Using your VSP vision benefits is easy! See our tips below to take advantage of your benefits before the new year.

    1. Create your account on Once you create your account, you can access your personalized benefit information including co-pays, frame allowance, and lens enhancement coverage.

    2. Maximize your benefits with an in-network doctor. The easiest way to be sure you see an in-network doctor is to use VSP’s Find A Doctor tool. Select a Premier Program location to maximize the value of your benefits, get a great selection of frames, and receive the personalized attention you deserve. If you already have an eye doctor, make sure they’re in network so you can optimize savings and skip the paperwork that goes along with seeing an out-of-network provider.

    3. Get your annual WellVision Exam®. Your VSP network doctor examines your eyes for more than just vision problems. They will also search for signs of eye and other health problems that may not have noticeable symptoms.

    4. Save with exclusive offers. Take advantage of exclusive offers from VSP and leading industry brands, totaling more than $3,000 in savings. Offers include an extra $40 off select frame brands, an extra $20 on all Featured Frame Brands, 20% off on Dragon snow goggles for a limited time, and more!*

    5. Shop online at Eyeconic. Prefer shopping online? Easily link your vision benefits on to shop for sunglasses, glasses, and contacts. Plus, try on hundreds of unique frame styles with Eyeconic’s Virtual Try-On tool

    Questions about your coverage? Contact Member Services at or by calling 800.877.7195.

    See Well. Be Well.® If you haven’t already, take advantage of your COSE member benefit and opt-in to VSP vision insurance. Contact your COSE sales representative or broker for more info.

    *Promotions, brands, and rebates are subject to change.

    ©2021 Vision Service Plan. VSP and See Well. Be Well. are registered trademarks of Vision Service Plan.  All rights reserved. All other brands or marks are the property of their respective owners.

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  • Next up: Vision Health: 3 Important Tips for You and Your Family
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  • Vision Health: 3 Important Tips for You and Your Family

    There are many ways to keep your vision health top of mind. Below are three simple tips to help you and your family take care of your eyes.

    1. Get an Eye Exam

    Maintaining good eye health can be manageable with an annual eye exam. With National Eye Exam Month fast approaching in August, now is a perfect time to schedule a comprehensive eye exam with your VSP network doctor. Not only will a comprehensive eye exam help your eye doctor diagnose refractive errors and issues affecting your ability to see, but an eye exam can also detect other signs of serious overall health conditions like diabetes, high cholesterol, thyroid diseases, and hypertension.

    2. Wear Sunglasses

    Continual exposure to UVA and UVB rays can take a toll on your eyes. A simple way to protect your vision year-round is wearing sunglasses. Prolonged exposure to UVA rays can cause the most damage to your vision health, which may lead to cataracts, macular degeneration and cancer of the eyes.

    The best way you can protect your eyes and reduce your chances of eye disease is to block sun rays by wearing sunglasses with 100% protection against both UVA and UVB rays. Look for glasses labeled either UV400 or 100% UV protection.

    3. Eat Healthy, Exercise, and Hydrate

    Not only is eating well, staying hydrated, and exercise better for your overall health, but it’s also a great way to keep your eyesight sharp. Research studies have linked eye-friendly nutrients and exercise to reducing the risk of certain eye diseases including macular degeneration and cataracts. Nutrients such as beta-carotene, lutein, and zeaxanthin, vitamin C, vitamin E, copper and zinc help reduce eye health conditions. What does this mean? It means exercising daily and eating a well-balanced diet consisting of fruits, vegetables, nuts, and fish will provide you with the essential nutrients that support healthy eye function.

    This summer make vision health a priority, starting with these simple tips. If you haven’t already, take advantage of your COSE member benefit and opt-in to VSP vision insurance. Contact your COSE sales representative or broker for more info.

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  • Next up: VoIP: Helping Businesses Find Their New Normal
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  • VoIP: Helping Businesses Find Their New Normal


    A new member of the Greater Cleveland Partnership, Aline Phone Systems offers business phone solutions that suit the new and evolving remote-work needs continuing to spring up as a result of the COVID-19 pandemic. 

    Aline is a provider of a Voice over Internet Protocol (VoIP) phone system, which uses an existing internet connection to transmit communication, turning analog signals into digital ones spread across the internet. VoIP allows for extra functionality that contributes to increased efficiency, intelligence, enhanced communication, and user flexibility. With Aline’s VoIP phone system, businesses can discover the solution they need to avoid exposure to the virus without missing a beat on the job. 

    Working Remotely During the Pandemic 

    The COVID-19 pandemic has dramatically impacted the way business is conducted across the world—and right here in Greater Cleveland. Fortunately for many industries, there is an opportunity for employees to avoid exposure to the virus by working remotely. 

    Some businesses, however, were not fully prepared for remote work at the onset of the pandemic. It’s not surprising that the rapid transition to working remotely exposed flaws in many operational processes and systems—including phone systems. 

    When companies made the move to go remote, many organizations had to resort to basic call forwarding or asking employees to use their personal cell phones. That’s why as the world adapts to the new normal, a VoIP phone system that allows for user flexibility is more important than ever. 

    How VoIP Can Help Your Business

    VoIP offers businesses much more than what a traditional landline phone system can provide, including:

    • Streamlined communication: Mobile cell phone apps and desktop phone applications allow users to connect with employees and clients instantly from anywhere. This streamlined communication continues to ensure that the entire office is connected and that customers are served with zero downtime.  
    • User flexibility: As many offices reopen, the flexibility of VoIP provides users the ability to either continue working remotely or at the office. Regardless of the work setting chosen, both remote employees and employees in the office remain connected. 
    • Cost savings: Traditional landlines charge for long-distance calling at a per-minute rate. VoIP offers unlimited local and long-distance calling at low monthly rates. Additionally, there are no required maintenance upgrades or services that need to happen. With a traditional landline, these upgrades can be expensive. 
    • Employee accountability and quality customer experience: Managers and supervisors alike value employee production and quality control. For example, coaching, training, and monitoring tools such as live call monitoring, call statistics, and call recordings do just that. Thanks to advancements in technology and information that is more accessible, the competition is more potent. These tools keep businesses informed with the intelligence they need to make adjustments and remain competitive. 
    • Improved internal office communication: VoIP has eliminated the need for employees to leave their work-stations to ask questions or waste time waiting at another employee’s desk. With desktop software, employees can simply instant message each other, improving inter-office communication.

    How Does VoIP Contribute to Business Growth?

    As a business owner, you can expect the following benefits of VoIP when it comes to your business growing and flourishing:

    • Efficient features: Features like click-to-dial from a browser or CRM, drag and drop transfers, and internal chat all contribute to saving time. This time-savings means that other important tasks can be completed quicker.
    • Marketing opportunities: VoIP allows users to create and record a professional and personalized call-in greeting. Additionally, if someone is placed on hold, they can listen to on-hold commercials while they wait. Businesses use these commercials to promote their products and services to customers who are waiting on hold.
    • No more busy tones: Even if all phones are in use, with VoIP, inbound callers can wait on hold and listen to music, or commercials. This provides a better customer experience over an unpleasant busy tone, which can result in an instant hang-up. Plus, listening to music on hold psychologically makes the caller feel as if they weren’t waiting for a long time.

    What do I need for VoIP?

    Establishing a VoIP is a simple process and only requires the two following items:

    • A stable internet connection: Since VoIP runs off the internet, a stable internet connection is required to ensure that the user doesn’t experience downtime. In rare instances where there is an internet outage, mobile cell phone applications work as a back-up to ensure that inbound and outbound calls can be placed. 
    • Ethernet ports: Unless the office is wireless, ethernet is where the physical phone will be connected to receive the signal.

    To learn more about Aline Phone Systems, click here to view our website or call us at (216) 600-4200 to discuss upgrading your phone system.

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  • Next up: Warning Signs To Watch For As Your Eyes Age
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  • Warning Signs To Watch For As Your Eyes Age


    With time, comes age—it’s something no one can deny, no matter how hard we may try. Our vision is crucial to how we learn as children, and as we age, we become more susceptible to certain eye diseases, which contribute to blurred vision, low vision, or even the loss of vision. There are warning signs to watch for, along with life-long practices to help maintain the health of your eyes, at any age. 

    Early Development 

    Did you know about 80% of what children learn is through their eyes? Healthy eyes are vital to children’s physical, mental, and emotional development. If a child’s vision problem continues to go undetected as they begin school, it can negatively impact their development. As a baby and toddler, watch for warning signs of vision problems, like excessive tearing, constant eye turning, extreme sensitivity to light, disinterest in objects around them, and squinting. Most importantly, schedule your child’s first comprehensive vision exam at about six months of age. 

    As We Grow 

    Depending on the individual’s eyes, young adults can typically manage their vision problems with the right pair of glasses or contacts. For those who need vision correction, it’s especially important to keep any vision prescriptions up-to-date by seeing your eye doctor for yearly eye exams

    Visual strain and eye injuries are two main culprits for vision problems during this stage of life. It’s important to discuss any occupational hazards with your eye doctor, such as an industrial work environment or long hours in front of the computer, to help combat signs of age. 

    Also, it’s especially important to avoid exposure to cigarette smoke and UV rays, to help prevent your risk of eye disease. One study found that smoking may also be directly associated with eye disease, about 25% of all age-related macular degeneration (AMD) cases. AMD has also been linked to obesity, high blood pressure, and hereditary. 

    With Age 

    While it depends on the individual’s genetics and lifestyle, many people begin to experience vision difficulties while in their 40s and 50s. A common issue is Presbyopia—a decline in the ability to focus due to the hardening of the lenses in your eye, or in other words, farsightedness due to age. Other conditions, like glaucoma, cataracts, and AMD become more common in this age range as well. 

    According to the National Eye Institute, AMD affects 2 million people and is a leading cause of vision loss in the US, and aging is the biggest culprit. Most people don’t realize they have AMD until damage has already occurred, or until their provider detects it. From your 60s to your 90s, the chances of AMD advancing and causing vision loss increase from 1% to 15%. 

    Here are warning signs to watch for as you age: 

    Eye pain 
    A sudden change in vision 
    Noticeable, excess glare 
    Difficulty adapting to low light levels 
    Gradual increase in haziness of your central or overall vision 
    Difficulty recognizing faces 
    A blurred or blind spot in the center of your field of vision 

    Additionally, individuals with diabetes or high blood pressure have a greater risk for developing vision problems. If you experience any health changes, such as a hypertension or a diabetes diagnosis, be sure to visit your eye doctor for a comprehensive exam. 

    These are easy ways to help keep your eyes healthy for life

    Get an annual WellVision Exam from your VSP provider. 
    Wear sunglasses with UVA/UVB protection when you’re outdoors. 
    Drink the recommended amount of water each day. 
    Aim to get at least 6 hours of sleep each night. 
    Eat eye-healthy foods and take eye vitamins. 

    Most importantly, pay attention to your eyes and don’t hesitate to visit a VSP Premier Program Provider if you have any concerns, or think you may have warning signs of a larger issue. 

    This is a guest post by Dr. Matthew Alpert, owner and lead optometrist at Alpert Vision Care in Woodland Hills, CA. 

    Information received through VSP Vision Care channels is for informational purposes only and does not constitute medical advice, medical recommendations, diagnosis or treatment. Always seek the advice of your eye doctor, physician or other qualified health provider with any questions you may have regarding a medical condition. 

    Make your vision health a priority. If you haven’t already, take advantage of your COSE member benefit and opt-in to VSP Vision Insurance. Contact your COSE sales representative or broker for more info.

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  • Next up: Wellness at Work: How to Get Started
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  • Wellness at Work: How to Get Started

    Wellness programs can increase the engagement level of your staff, which can help your bottom line.

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