Strategic Planning Course 3.0: Your Input Is Needed

After running the Strategic Planning Course during the past 38 years, we have decided it is time to launch a process to assess our current offering to ensure we are offering the most valuable educational and networking experience for small business owners across the region. Like any business, we believe it is important to continuously evolve to meet the ever-changing needs of our members. As a result, we will not host the COSE Strategic Planning Course for 2018/2019. We think it is appropriate to take a fresh look at what we can offer our members in this arena. Thus, we will be undergoing a process to develop the 3.0 version of Strategic Planning Course. Our work will include an assessment of similar courses and experiences available to business owners and leaders across Northeast Ohio; evaluation of the learning formats and approaches in sync with the needs and desires of business owners and entrepreneurs;  determination of the right combination of content and experiences that address today’s business needs, challenges and interests; identification of the appropriate investment of time and money by participants and other factors that will shape the recommended approach. This will be an in-depth and comprehensive process and we want to invite you to be a part of it.

Get Involved

We plan to have this work led by a committee of COSE members (new and past course committee members) and led by an expert in small business education programs and course development. Our first meeting will take place from 8 a.m. to 10 a.m. on May 2, 2018, at the COSE/GCP Offices. At this first meeting, we will review our proposed process and timeline and solicit your feedback on several aspects of a proposed design and content for this offering. Your feedback and experiences are important to us and will help us to shape “what’s next.”  

If you are interested in participating, please contact Adina Magda at mailto:amagda@gcpartnership.com or 216-592-2379. If you can’t join us for the first meeting, but still want to provide your perspective, let us know that, too. We will add you to our distribution list for future meetings and messages on this work. We hope you will get involved and engaged in helping us shape the “3.0” experience for small business owners in Northeast Ohio.


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  • Next up: Streamline Your Telecommunications and Get Back to Running Your Business
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  • Streamline Your Telecommunications and Get Back to Running Your Business

    A recent Salesforce analysis found that an increasing number of business professionals are being asked to take on additional roles on a day to day basis. In fact, it’s not uncommon to find executives managing multiple areas of their business (such as product development, IT, marketing, sales and more) in addition to their primary job function.

    All these extra duties can quickly add up, taking precious hours away from other, more productive projects. With this increased emphasis on multitasking, it’s becoming even more important to have some functions of the business that are reliable and plug-and-play ready. One such area that can easily be taken off your (or your employees’ minds) has to do with your telecommunications network.

    Telecommunications partners can work with providers on your behalf and handle all things telecom, letting you and your employees get back to the important task of handling the business while the partner focuses on ensuring a reliable telecom network.

    "connecTel compared my phone carrier with three other carriers. We found a company that not only saved us $50 a month, but was able to provide all new phones for my office staff. They saw us through the transition and made sure everything was working as promised," says John Young, president of Speed Exterminating.

    As a Greater Cleveland Partnership member, you have exclusive access to just such a partnership that can become a dedicated extension of your team. The GCP and connecTel have come together to provide members like yourself with a complete suite of telecom solutions.

    connecTel represents more than 150 telecommunications vendors, from major players such as AT&T, Verizon and Spectrum, to smaller, regionally-based providers specializing in hosted/cloud products, SIP, IT support, cabling and more.

    connecTel’s robust suite of product offerings and services include:

    • Voice: Core services, such as local dial tone, long distance, international, toll-free and sundry usage plans.
    • Consulting and auditing: Consulting and auditing benefits range from bill auditing, RFP development, and contingency/shared savings pursuit of credits.
    • Hosted and cloud services: On-demand access to a cloud provider’s servers.
    • Mobility management services: A turnkey solution for all things mobile, including administering devices and carrier accounts, help desk support for end users, definition of mobile best practices, security and more.
    • Internet: Services include dial-up, broadband and dedicated wireless connectivity provided over copper, fiber, coaxial cable or wireless transfer medium.
    • Mobile device management: Expert insight on such things as product choice, cost savings, deployment options and security requirements specific to each organization’s unique needs and concerns.
    • Data services: Comprising all WAN types and provided over copper, coaxial cable and wireless transfer medium.
    • Long-term partnership: connecTel’s benefits don’t end with these services, however. connecTel acts as a long-term partner dedicated to troubleshooting, handling service problems and continual cost cutting.

    Learn more about how connecTel’s telecom solutions can free your team up to focus on what matters most: your business. Visit connecTel’s site by clicking here.

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  • Next up: Study: Immigration Is Boosting Northeast Ohio's Economy
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  • Study: Immigration Is Boosting Northeast Ohio's Economy

    A new study on the impact of immigrants on the Great Lakes economy includes information with critical implications for Greater Cleveland as we look to replenish our population and compete in the global economy.

    The report from New American Economy and the Great Lakes Metro Chambers Coalition—released Tuesday--makes clear that immigrants are helping to create local jobs, especially in the fast-growing healthcare sector, which now employs more people than the manufacturing sector.

    According to “ New Americans and a New Direction: The Role of Immigrants in the Reviving of the Great Lakes Region” skilled immigrants helped to make Cleveland a center of world-class medical expertise, which in turn has generated thousands of jobs for working class residents who are overwhelmingly native born.

    The impact of immigrants on our healthcare economy is remarkable, and commands special attention in the 50-page study. Though only 5% of the metro population, immigrants make up:

    • 30% of the region’s doctors
    • 20% of the region’s STEM workers, or people employed in science, technology, engineering and medicine
    • 10% of the region’s nurses and home health aides, an important contribution in an aging population

    Researchers note that this infusion of talent ripples far and wide. A robust healthcare industry has helped to make Cleveland a center of medical research and biotech startups, attracted more than $2 billion in venture capital, and created thousands of jobs for nurse’s aides, medical technicians and other workers with less than a bachelor's degree.

    It has also helped to create an optimistic mood in a region that is now attracting a growing stream of educated young professionals.

    “Although the city is still losing overall population,” the study notes, “such declines have slowed dramatically. And between 2000 and 2012, Cleveland’s percentage gain of young college graduates—a demographic crucial to the region’s growth—ranked the third largest in the nation, besting Silicon Valley and Portland, Oregon.”

    This multiplier effect is seen in other industries, where a small infusion of talent has helped to create a much larger number of jobs. The study notes, for example, that immigrants are a key piece of the manufacturing revival in the Great Lakes region, as one in every seven manufacturing engineers is foreign born.

    The study also offers cause for concern. Cleveland lags many other Great Lakes cities in the growth of its foreign-born population. While immigrants have helped cities like Minneapolis, Chicago, Columbus and Philadelphia to enjoy energizing growth, migration to Cleveland is only enough to soften a larger population decline.

    Still, the study presents a way forward. By welcoming immigrants, and tapping immigrant talent, Cleveland can quicken its economic ascent and return to prominence as an economic power in the global economy.

    “This report is further evidence of what we already know, immigrants are driving economic growth in the Great Lakes region, and particularly in Greater Cleveland,” said Joe Roman, President and CEO of the Greater Cleveland Partnership, which is a member of the Great Lakes Metro Chambers Coalition. “While the report examines healthcare, we know the positive impact immigrants have in our community cuts across all industries and all sizes of business.” 

    Joe Cimperman, the president of Global Cleveland, believes the report offers a roadmap to growth.

    “This study presents the facts that we can use to build our future,” said Cimperman, who leads an economic development agency that strives to attract and welcome immigrants. “What’s amazing is the impact we get from a relatively small number of immigrants. Imagine if we grow that population? Imagine if we tell more of the world how great of a city Cleveland is, and welcome them to come and make a life here? That’s economic development.”

    The region’s top political leaders endorse a welcoming strategy.

    “Immigrants and refugees are a significant part of the tapestry that makes the City of Cleveland so unique,” said Cleveland Mayor Frank G. Jackson. “It is our job to welcome them and to provide them with the tools to succeed. It is no surprise to me that the Great Lakes Study is just one more validator to this fact.”

    “Cuyahoga County has long thrived with the influx of immigrants to our region,” said Cuyahoga County Executive Armond Budish. “This study is clear–we continue to grow stronger as more immigrants come to work and live here. Our healthcare sector, which is one of our great strengths and one which I believe we need to continue to bolster and grow, is a clearly key to this growth. We must do everything we can to continue to attract and keep these individuals in our region.”

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  • Next up: Big Party for Small Companies: Presented by The Music Box Supper Club
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  • Big Party for Small Companies: Presented by The Music Box Supper Club

    Still deciding what to do for your company holiday party?  Here’s a fun and unique option. The Music Box Supper Club on the West Bank of the Flats in Downtown Cleveland has scheduled an event called a Big Party for Small Companies on Friday, December 15.  The event will run from 6:00 to 9:00 pm in their Concert Hall overlooking the Cuyahoga River.

    Just like it sounds, this is a unique shared holiday party event specifically designed for small companies who join together at a larger event.  There are three price options depending on your beverage package.  The cash bar option is just $24 per person.  A Wine & Beer Open Bar is just $34.  And, a Full Open Bar including a large selection of national brands is just $44 per person.  All the options include unlimited visits to a fabulous “Pride of Cleveland’ buffet, and live classic rock by Cleveland favorites, the Reid Project.

    Join in, and your company will receive a specific section of tables designated by your company logo with table stanchions.  Plus, each company’s logo will be featured on a slide show through-out the evening.  Tickets also include free parking at the Cleveland Aquarium/Windows lot directly across from the Music Box.  For more details, visit:  http://www.musicboxcle.com/event/big-party/. Or, call Brittany at 216-242-1250.  This unique holiday event seems perfect not only for work parties, but class reunions, old friend’s night out, and family get togethers.  

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  • Next up: Talent Podcast featuring Insivia
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  • Talent Podcast featuring Insivia

    Today’s talent podcast features one of our members, Insivia. Founded in 2002, Insivia provides smart, aesthetic marketing solutions that get results for a wide variety of organizations. They are a team of extremely dedicated, skilled people who love their clients and producing the best work each and every time.

    Today’s talent podcast features one of our members, Insivia.

    Founded in 2002, Insivia provides smart, aesthetic marketing solutions that get results for a wide variety of organizations. They are a team of extremely dedicated, skilled people who love their clients and producing the best work each and every time.

    OHTec is very happy we were able to take some time to get to know their work environment and what sets them apart as a great employer to work for in NE Ohio.

    Enjoy!

    Listen here.
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  • Next up: Talent Services Podcast: thunder::tech is not only a great place to work, but it’s continuing to grow
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  • Talent Services Podcast: thunder::tech is not only a great place to work, but it’s continuing to grow

    thunder::tech has grown at a steady pace over the past 15 years, becoming a great example of how IT can succeed in Cleveland. The company works with many great organizations and has helped create successful integrated branding and marketing campaigns. I was very happy to get the chance to speak with Marc and Jason and learn how thunder::tech's culture has contributed to the success of the company. 

    thunder::tech has grown at a steady pace over the past 15 years, becoming a great example of how IT can succeed in Cleveland. The company works with many great organizations and has helped create successful integrated branding and marketing campaigns. I was very happy to get the chance to speak with Marc and Jason and learn how thunder::tech's culture has contributed to the success of the company. 

    Listen to the podcast here. Hope you all enjoy! 


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