The Civic Sector Role in an Inclusive Economy

Watch a recent GCP webinar about the importance of fostering equitable and inclusive economic growth throughout Greater Cleveland

Fostering equitable and inclusive economic growth throughout Greater Cleveland is a foundational component of the work of numerous public and civic sector organizations. 

In a recent webinar, we explored the efforts of three such agencies – the City of Cleveland, the Greater Cleveland Regional Transit Authority (GCRTA), and the Northeast Ohio Regional Sewer District (NEORSD). Our panel discussed how each agency is actively integrating equity and inclusion into their missions, recent successes and challenges, and what opportunities lie ahead as our region prepares to emerge from the global pandemic. 

Watch the recorded webinar below:

 

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  • Next up: The Power of 5G and the Fourth Industrial Revolution
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  • The Power of 5G and the Fourth Industrial Revolution

    Watch our recent webinar exploring the power of 5G.

    Verizon 5G Ultra Wideband is in the process of being deployed globally, and it's already here in Cleveland, but what exactly is it? Why is it so important?

    In a recent webinar, experts from Verizon discussed everything from the differences between 4G and 5G, as well as some use cases that show the power of 5G for manufacturing, healthcare, and more. We'll also touch on Verizon's local footprint, our corporate social responsibility approach and our investment in Northeast Ohio.

    Watch the recording below:

     
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  • Next up: The State of Latino Entrepreneurship and the Impact of COVID-19 on Latino Businesses
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  • The State of Latino Entrepreneurship and the Impact of COVID-19 on Latino Businesses

    Watch GCP's recent webinar exploring the State of Latino Entrepreneurship and The Impact of Covid-19 on Latino Businesses.

    In a recent GCP webinar, the Equity & Inclusion Division was joined by Marlene Orozco, Lead Research Analyst with the Stanford Latino Entrepreneurship Initiative at the Stanford Graduate School of Business and CEO of Stratified Insights, a research consulting firm. Ms. Orozco shared research on the State of Latino Entrepreneurship and The Impact of Covid-19 on Latino Businesses.

    The webinar was part of the "But What Does It Mean?" series, devoted to translating research studies and data into meaningful action.

    Watch the recording below:

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  • Next up: Why Small Businesses May be More Vulnerable to Cyber Attacks
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  • Why Small Businesses May be More Vulnerable to Cyber Attacks

    With more products and services being offered online and with the uptick in the amount of people working remotely, cyber security is an even greater concern than ever before. Learn how to keep your company safe.

     

    Since the pandemic, many small businesses are staying afloat utilizing cyber business methods, new technologies, e-commerce or online business sales, as well as using remote workers. While these changes may be good, they have also created new opportunities for cyberattacks. More than half of small business owners say they are more worried about potential cyberattacks since the pandemic began. It is very important that small business owners become proactive in protecting their information systems and in training their staff to detect any attempts at cyber-fraud.

    The vast majority of cyberattacks come through email scams and phishing attempts or malicious software. Businesses with more than 20 employees and those who utilize remote workers seem to be most at risk of a cyber-fraud incident. Additionally, the business sectors involving manufacturing, wholesale trade, and administration management are also at greater risk.

    A cyberattack on a small business can result in both stressful and financial effects. It can negatively impact everything from their banking information to business relationships and more. It is a good idea to invest in cyber insurance if it is available.

    RELATED: 11 tips for keeping your company secure.

    Additionally, there are a few other steps that a small business can take to help ward off cyberattacks including:

    • Train your employees about cyberattacks, how to detect them and how to avoid them.
    • Establish basic security procedures for employees, including using strong passwords, how to protect customer data and other vital information.
    • Update all devices to the latest security software, web browsers, and operating systems. Use antivirus software and firewalls.
    • Create a mobile device action plan to encrypt data for employees who are working remotely. Each employee should have a separate user account in order to trace any activity if there’s a problem.

    RELATED: Read more by Tim Dimoff.

    • Back up critical business data and store the information in the cloud.
    • Secure Wi-Fi networks with Service Set Identifier (SSID) and password protection.
    • Work with banks or credit card processors to safeguard payment information.
    •  Talk with other business owners and share information on known scams, attacks and best practices.
    • Report any cyberattacks to law enforcement or other authorities. Notifying the Better Business Bureau is also a good idea.

    It is more important now than ever to protect your information. Small businesses are vulnerable to attack but taking some precautionary measures will go a long way toward protection.

    President, SACS Consulting & Investigative Services, Speaker, Trainer, Corporate Security ExpertTimothy A. Dimoff, CPP, president of SACS Consulting & Investigative Services, Inc., is a speaker, trainer and author and a leading authority in high-risk workplace and human resource security and crime issues. He is a Certified Protection Professional; a certified legal expert in corporate security procedures and training; a member of the Ohio and International Narcotic Associations; the Ohio and National Societies for Human Resource Managers; and the American Society for Industrial Security. He holds a B.S. in Sociology, with an emphasis in criminology, from Dennison University. Contact him at info@sacsconsulting.com.

     

     

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  • Next up: Year End To-Do Small Business Security Checklist
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  • Year End To-Do Small Business Security Checklist

    As the year comes to a close, here are three things you should check on when it comes to keeping your small business safe and secure.

     

    As we come to the end of 2020, a year that has presented new challenges and forced new ways of doing business for many of us, it’s time to review and update our business policies and procedures. This year has been especially challenging for many small businesses due to the need to put into place new ways of doing business, taking on new expenses to keep employees and customers safe from COVID 19, learning to do business remotely and much more. These new business models have come with new procedures, new business methods and new challenges.

    Check Your Employee Handbook
    A good place to start your review is to take a look at your employee handbook. Even a small business needs an employee handbook, so if you don’t have one, now is the perfect time to write one. In writing one or updating an old one, make sure the information in it is an accurate representation of your company and its culture. You may need to add a new section that covers remote working policies for your employees or a section on wearing masks, social distancing and other new procedures. You may need to include a section on rules for using electronic equipment if employees are working remotely. It’s important that you bring your handbook up to date with any and all changes that have taken place in your ways of doing business. Be sure to distribute the updated copies to all employees and have them sign that they received a copy.

    RELATED: Do you have these 10 things in your employee handbook?

    Check Your Finances
    This is also a good time to assess the financial state of your business and complete your accounting end-of-year checklist.  Along with this comes a review of your internal controls. This is a very important review to help you decide whether or not additional controls or fail-safe procedures are necessary. Employee theft is a huge problem for small businesses costing as much as $50 billion dollars annually!  Even if you have trustworthy employees who have been with you for years, you are still at risk for internal theft and fraud. Take the time to review all your internal controls. These can include your policy on writing and signing checks, who has access to cash, penalties for theft of merchandise and more. 

    RELATED: Read more from Tim Dimoff.

    Check Your Security
    You should also review your security practices and equipment if you run a business that could experience shoplifting or customer theft. With people out of work due to the pandemic, there is a greater chance you could be the victim of this type of theft. Make sure your establishment is secure and prepared to prevent and detect any type of theft.

    Equally as important is a review of your physical security practices. Ensure your building and your parking areas are well lit. Update your entrance and exit security procedures. Double check your internal theft prevention procedures. Make sure you have the latest and most secure cybersecurity possible. 

    While these reviews may seem daunting, they are very important to keeping your business safe and secure. If you are not sure how to do these updates and reviews, you can hire a company like mine to assist you. Reviewing all of these things will give you enhanced security and peace of mind. 

    President, SACS Consulting & Investigative Services, Speaker, Trainer, Corporate Security ExpertTimothy A. Dimoff, CPP, president of SACS Consulting & Investigative Services, Inc., is a speaker, trainer and author and a leading authority in high-risk workplace and human resource security and crime issues. He is a Certified Protection Professional; a certified legal expert in corporate security procedures and training; a member of the Ohio and International Narcotic Associations; the Ohio and National Societies for Human Resource Managers; and the American Society for Industrial Security. He holds a B.S. in Sociology, with an emphasis in criminology, from Dennison University. Contact him at info@sacsconsulting.com

     
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  • Next up: 10 Benefits of Using Subscription-based IT Services for Your Business
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  • 10 Benefits of Using Subscription-based IT Services for Your Business

    Enlisting the help of a Managed Service Provider for your IT needs is becoming increasingly popular. Here are 10 reasons why.

    Have you noticed there seems to be a subscription for everything these days? In the good old days it was just things like magazines, newspapers and the occasional jelly of the month club. But today just about anything comes in subscription form—clothes, makeup, dinners, wine, pet items. The list goes on and on.

    And it’s not just individual subscriptions. Increasingly, companies are opting in to the subscription-based services mindset as well. They are saving themselves time, money and hassle by enlisting the help of a Managed Service Provider (MSP) to take care of their IT needs. It’s estimated that in 2019, managed services spending could account for nearly 20% of total IT spending worldwide.

    Companies, no matter what size, can discover the following 10 benefits of subscription-based services.

    Benefit No. 1: Enhanced Customer Service. Subscription business cultivates an ongoing and close-knit relationship with customers. Managed services allows for consistent, cohesive engagement throughout the relationship, across all functional areas. 

    Benefit No. 2: Cost Streamlining. Using a subscription means the company can unload significant in-house investment of infrastructure and equipment onto the managed IT provider.

    Benefit No. 3: Customized Plans. Providers can create unique plans and adjust their offerings to reflect actual usage. It is no longer necessary to pay for capacity you don’t utilize.

    Benefit No. 4: A Safer Environment for Your Data. The most innovative cybersecurity tools in existence reside in the Cloud. Under subscriptions-based services, you can keep your data safer than ever before.

    Benefit No. 5: Fixed Regular Expenses. With subscription services, you won’t have to guess what your future costs will be. Providers can help tailor these fixed expenses to fit your budget—costs won’t change mid-contract and that have the potential to lower with longer terms.

    Benefit No. 6: Centralized Expert 24/7 Infrastructure and Support. Subscription options enable clients to access support for applications, servers and every other IT need that already exists in the Cloud—a key reason so many companies are moving.

    Benefit No. 7: Faster Response and Recovery Times. When utilizing a subscription-based service, you have the potential to get up and running in the event of an interruption—or after a disaster—with minimal downtime.

    Benefit No. 8: Ease of Scalability. The flexibility of a subscription allows your IT support to grow as your business does.

    Benefit No. 9: Increased Employee Productivity. As a result of reduced network and application downtime, your employees can get more done.

    Benefit No. 10: Less IT Pressure. Technology is only getting more advanced. Using a subscription-based service can help alleviate the stress a company may feel to keep up with the capabilities required in this increasingly complex area.

    TEC Communications is proud to be the first Cisco partner in Northern Ohio. We can help make any business’ IT operate more efficiently and safely with full-scale Cybersecurity, Cloud, Data Center, Network Infrastructure, Video-Voice-Messaging Collaboration, Carrier Services, Wireless & Mobility and Managed Services solutions. Contact us at www.tec4it.com to learn more.


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